ext_6498 ([identity profile] holzman.livejournal.com) wrote in [personal profile] holzman_tweed 2008-11-24 07:29 am (UTC)

No way in hell. [livejournal.com profile] jadegirl's MacBook got bought in August '07, and by August '08 had suffered three catestrophic failures -- it's now on its third hard drive and second logic board. Dealing with Apple tech Support is always a nightmare, requiring a trek to inconvenient locations, and a long wait for someone to tell me they can't perform a 5-minute part swap in under 24 hours... maybe.

By contrast, I'll have had my Dell XPS for five years this January. The one time I needed tech support for someting I couldn't fix myself, a man came to my door the next morning and Just Fixed It.

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